Privacy Policy

Last updated: 06.28.2023 Coinoverse (Coinoverse, we or us) is committed to protecting the privacy of our customers and takes our data protection responsibilities seriously. This Privacy Policy describes how we collect and process your personal information through our websites and applications. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.


Information We Collect and Process

To access and use our services, we may ask you to provide certain information about yourself. This information is necessary for various purposes, including complying with legal requirements, providing the requested services, and enhancing your user experience. The types of personal information we may collect include:
  • Full name
  • Email address
  • Gender
  • Home address
  • Phone number
  • Date of birth
  • Nationality
  • Signature
  • Utility bills
  • Photographs
  • Video recordings of you
Additionally, we may collect sensitive personal information with your consent or as permitted by local law, such as biometric information for identity verification purposes.


We use your personal information for the following purposes:

2.1 Providing and Managing ServicesWe use your personal information to create and maintain your account, process orders, and handle payments. This includes the collection, storage, and processing of personal identification information, institutional information, contact information, financial information, and transactional information. Without this information, we may be unable to provide our services to you.
2.2 Legal and Regulatory ComplianceWe collect and process personal information to comply with applicable laws and regulations. This includes fulfilling our Know Your Customer (KYC) obligations, preventing money laundering, and ensuring legal and regulatory compliance. The types of information processed may include personal identification information, institutional information, sensitive and biometric personal information, government identifiers, contact information, and financial information.
2.3 Communication and Customer SupportWe may use your personal information to communicate with you regarding service and transaction-related matters. This includes providing administrative or account-related information and keeping you informed about important updates or security issues. We also process your information to provide customer support, resolve disputes, and troubleshoot problems.


How We Share Your Personal Information

In the event of a merger, acquisition, reorganization, or sale of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you of any such transfer and provide you with choices regarding your personal information.
  • Your Rights and Choices
You have certain rights and choices regarding the personal information we collect and process about you. These may include the right to: Access, correct, or update your personal information. Object to the processing of your personal information. Withdraw your consent at any time, if consent is the legal basis for processing. Delete your personal information, subject to applicable legal requirements. Restrict or limit the processing of your personal information. Request a portable copy of your personal information. Lodge a complaint with a data protection authority. To exercise your rights or make any related requests, please contact us using the contact information provided at the end of this Privacy Policy. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal information when it is no longer needed. Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no security measures are foolproof, and we cannot guarantee the absolute security of your information.
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Risk disclaimer

Coinoverse Trading Ltd (Registration Number: 202300398) is legally registered company in Saint Lucia as a FX broker and cryptocurrency exchange, with its registered address located at
The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet

Trading cryptocurrencies, including Contracts for Difference (CFDs) and margin trading, involves substantial risk and can lead to the loss of your invested capital. It is crucial to exercise caution and refrain from investing more than you can afford to lose. Fully understanding the risks associated with CFDs and margin trading is essential before engaging in such activities. Prior to initiating any trades, assess your level of experience and knowledge, align your investment objectives, and seek independent financial advice if necessary.

The information on this site is not directed at US persons or anyone residing in United Kingdom or any particular country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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